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Windows XP Home will not shut down
Posted: Sat Apr 14, 2007 11:35 am
by :FI:Nellip
Earlier this week my PC installed a Windows update, and since then my machine will not shut down. Whenever I try to shut down it restarts and the only way I can get the machine to power down is if I press and hold the power button?
Anyone else experienced this or can shed any light - Uncle Bill's website mentions something about a clash with a driver on Roxio Easy CD Creator - but I don't have that installed?
suggested links
Posted: Sat Apr 14, 2007 2:18 pm
by :FI:Sneaky_Russian
http://www.aumha.org/win5/a/shtdwnxp.php
http://www.theeldergeek.com/shutdown_issues_in_xp.htm
http://www.softpedia.com/get/System/Lau ... n-XP.shtml
Does the updates Shield logo still appear on the shut down button?
Have you tried "System Restore" ?
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PS - I've been (foolishly) installing Windows updates, but the only one thats been a PIA is "Genuine Advantage" (A roll back got rid of that one)
Posted: Sat Apr 14, 2007 3:04 pm
by :FI:Nellip
Hi Sneaky, thanks for the tips.
I managed to make a bit of progress, and by switching off the automatic restart on error detection I got to a BSD which gives the folllowing:
IRQL_NOT_LESS_OR_EQUAL
the stop error is:
***STOP: 0x0000000A (0x000000B,0x00000002,0x00000000,0x8050EF25)
Whatever the hell that all means
There seems to be multiple possible culprits so a system restore looks the best bet.
Posted: Sat Apr 14, 2007 3:13 pm
by :FI:Sneaky_Russian
So whats that? device/driver /error/conflict.
Might be USB, but thats just a wild guess.
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I just installed some updates and no problems here.
I did note that one was for Plug and Play. If you can pin down any conflicting device ; it may be an idea to uninstall/re-install in Device manager and see if Windows assigns it to a non-conflicting address.
(maybe a roll back
would be easier

Posted: Sat Apr 14, 2007 3:52 pm
by :FI:Nellip
System restore seems to have done the trick - but now I get error messages for Lockon - cannot even uninstall it
Don't you just love Windows!!!
Posted: Sat Apr 14, 2007 7:07 pm
by :FI:Sneaky_Russian
Gotta be something messing in the registry